Outsourced L1 Service Desk/Helpdesk

65,000.0085,000.00 per month

Level 1 is the first tier of technical support, usually provided by following standard operating procedures (SOP). Typical problems solved include username and password issues, menu navigation, verification of hardware and software, installation issues, and setup. Have you considered outsourcing this role to the Philippines?

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Description

Level 1 is the first tier of technical support, usually provided by following standard operating procedures (SOP). Typical problems solved include username and password issues, menu navigation, verification of hardware and software, installation issues, and setup. Have you considered outsourcing this role to the Philippines?

Additional information

Level

Junior, Senior