Leading provider of specialist outsourcing solutions in the Philippines
Yempo (“Your Employees Offshore”) is a values-driven, Western-owned outsourcing company operating from multiple locations in the Philippines. It enables access to high-calibre, low-cost resources for small to medium enterprises and those not yet exposed to the benefits of outsourcing offshore. We value Commitment, Excellence and Community and run a highly professional organisation operating with the utmost respect and consideration for the local culture.
Expert led outsourcing solutions
Michelle and Ian have been working together since 2006 and have worked at both ends of the offshore outsourcing model, with Michelle building the capability and Ian consuming it. They have a robust understanding of the benefits and challenges in working with different cultures and have developed tools and techniques to address them. Clients tell us that we provide great staff that are well looked after.
Michelle Fiegehen, CEO
Michelle Fiegehen is Yempo’s CEO and is an Australian senior director now residing in the Philippines, overseeing and building Yempo’s operations. Michelle has spent almost 2 decades building multi-disciplinary delivery teams of offshore staff in both the Philippines and India while managing and integrating geographically diverse teams in the US, UK, South Africa, Australia and across Asia.
Her global experience has given her a strong understanding of the cultural differences between nationalities and how to effectively address them for productive and cohesive relationships.
Ian Parkin, Director of Operations
Ian Parkin is Yempo’s COO; he started his career in England and now resides in Australia, having lived and worked in the UK, USA and across Asia. Ian has extensive experience leading teams located across multiple time-zones and cultures as well as delivering solutions through offshore service centers.
In his former corporate life, Ian utilized his strong IT background to specialize in the technical integration aspects of mergers and acquisitions. He ensured personnel and technologies continued to seamlessly deliver uninterrupted services to customers throughout the transition.
What you can expect
A professional team that goes on your outsourcing journey with you.
Commitment
Our employees are expected to honour any commitments they make; if they say they will do something, they do it. If they hit a roadblock, they tell someone immediately. It is important that their reputation is one of reliability, consistency, and dedication.
Excellence
Our employees don’t need to be perfectionists to work at Yempo; we value people who can make pragmatic, sensible decisions. Their work will be of the highest quality as standard and they will aim to exceed your expectations.
Community
We provide an excellent team-based environment for those clients that have only 1 or 2 employees with us. For larger teams, we support you in instilling your own culture.
Ready to get started?
Start saving today. Lower your employment costs by up to 70% without compromising on quality or your values.
Our team’s expert at overseas outsourcing and ready to help you secure the talent your business needs.
- Established for over ten years.
- Referenceable clients.
- Loyal and happy teams.