IT & DEVELOPMENT SERVICES
ServiceNow Systems Administrator
Supports and customizes ServiceNow platform; manages users, resolves issues, automates workflows, and ensures performance, stability, and compliance. Have you considered outsourcing this role to the Philippines?
ServiceNow Systems Administrator
Roles and responsibilities
Platform Administration: Manage and maintain the ServiceNow platform, ensuring stability and performance.
Configuration: Implement changes, updates, and customizations based on business needs.
User Management: Handle roles, permissions, and access controls within the platform.
Incident Resolution: Troubleshoot and resolve platform issues and user-reported problems.
Upgrades and Patching: Plan and execute platform upgrades and patch deployments.
Automation: Develop workflows, business rules, and scripts to streamline processes.
Monitoring: Track system health and performance using built-in tools.
Documentation: Maintain technical documentation and change logs.
