IT & DEVELOPMENT SERVICES

Roles and responsibilities

Requirements Gathering and Analysis: Conduct workshops and interviews to understand business processes and document functional and non-functional requirements. 

Solution Design: Develop functional specifications and system configurations, including necessary customizations. 

System Configuration: Configure Dynamics 365 applications, manage data migration, and integrate with other systems. 

Testing and Quality Assurance: Execute functional and process testing to ensure solution quality and compliance. 

Training and Support: Deliver user training, create documentation, and provide post-implementation support. 

Collaboration: Work closely with clients, developers, and project managers to ensure successful delivery. 

Project Management: Support planning, monitors progress, and manage risks and issues.