Outsourcing Business

“Partnering with Yempo was the single best decision we ever made.”

“Yempo is an extremely professional organization and it has been an absolute pleasure working side by side with them to build the great team we have in Manila.”

"Having an Australian living in the Philippines definitely helped as Michelle was able to understand the differences in cultural and legal requirements of each country.”

“It was important to me to have access to the senior levels of the organization to openly discuss my challenges and concerns. Yempo provided this, with Michelle being highly accessible.”

"Yempo provided a solution where we could scale staff in our business whilst controlling employment costs and ensuring we kept customer satisfaction very high."

“I was concerned about loss of staff, their happiness and work ethic. There was no need for this concern, Michelle and her team provided a caring atmosphere to our staff and assisted us in the program of change. They took care of all the local requirements resulting in a smooth and seamless transition to a full managed service.”

“We’ve been operating in the Philippines for a few years and progressed from home based to a local BPO service provider. The main issues we had were picking a strategic location that suited our people and that was a nice open plan environment. The Yempo office has a fantastic vibe for the team. When I travel to the Philippines I want to work in an environment that is easy to travel to and is just as open, friendly and comfortable as our Australian offices. Yempo provided a great working environment for our growing team.”

“With our last service provider, we would be sent maybe 50 CVs for a vacancy, and we’d select 1 or 2 that would be suitable for interview. With Yempo, we receive 5 CVs and they are all well-qualified and screened, and so suitable that we struggle to select only one to hire. This has resulted in considerable time savings on our side, and very high calibre employees working for us.”